PS-Principles, led by Shane, emerged as a cutting-edge skill development SaaS platform, specializing in service certifications such as Project Delivery, Project Management, Support Services, and Services Selling. With over 5,000 participants in their project consultant certification and a unique focus on profit generation from project management, they carved a niche in proactive solutions for service industries. The challenge for PS-Principles was to develop a bespoke solution that could seamlessly integrate into their existing Bubble-hosted platform, enhancing their service offerings and enabling personalized knowledge sharing for their clients.

Recognizing the complexity of PS-Principles' requirements, our team at Cerum AI embarked on creating a sophisticated, tailored solution upon further customizing our licensed product. We developed a system that allowed Shane to upload his proprietary knowledge base and categorize it according to the various skill services offered by PS-Principles. This facilitated the creation of a dynamic, AI-driven knowledge base that grew smarter and more focused with each customer interaction. Moreover, we implemented a feature that let clients create their own categories based on their "best practices", further personalizing the experience. The integration was made seamless with our custom-developed APIs, ensuring a perfect blend with their existing product. This allowed PS-Principles to offer this new feature to select customers immediately, with PS-Principles retaining complete ownership of the infrastructure, data, and user interactions.

The bespoke solution we crafted for PS-Principles revolutionized their approach to skill development and certification. Clients of PS-Principles benefited from a more tailored and intelligent learning experience, with the AI system adapting over time to provide more value-focused insights. The ability for managers to contribute their best practices into the system meant that the knowledge base continually evolved, staying relevant and effective. This automation and personalization led to an enhanced customer experience, solidifying PS-Principles' position as a leader in service skill development. Our solution not only met the immediate needs of Shane and his team but also provided a scalable, future-proof platform that could adapt to the evolving demands of the SaaS and skill development sectors.